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Post by molly123 on Dec 30, 2008 13:31:03 GMT -5
Hi, I'm completely new to funkeys, but as my little boy is speed racer mad I thought it'd be great to buy him the speed racer funkey starter set for christmas. Unfortunately I can't get it to work though and have spent the past few days trying desperately to fix it (with my little boy getting really upset and desperate to play with it!). I can get the hub to work, but when i put the speed racer character on the hub i get the message 'currently running version 2.0, need to download version 4.5'. I then follow the instructions to download the update, at the end of which it tells me that its been successful, but when I put the speed racer character on the hub again it says 'currently running version 2.0, need to download version 4.5'!! I've tried uninstalling and reinstalling everything several times and also tried using the hub patch program on the funkeys website, but nothing works. Has anyone else had this problem and managed to fix it? Really hope you can help. Many thanks!
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Post by funkeyz on Dec 30, 2008 16:30:48 GMT -5
Never had a problem like that maybe you should call mattel.
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Post by molly123 on Dec 30, 2008 17:04:21 GMT -5
Hi, thanks for your reply, I've tried ringing them but they won't answer the phone and they're also ignoring my emails! That's why I thought I'd ask for help here. Has anyone else had problems getting through to them? Thanks!
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Post by Robyn on Dec 30, 2008 18:39:14 GMT -5
Hi Molly, I'm not sure if either of these suggestions applies to your situation, but it is the only thing I could think of right now. This is what couple people wrote in comments on my blog and other readers are saying it worked for them:
Jill wrote: If you are downloading and getting to the "Lets Go" and then it takes you to the desktop and does nothing try this... Go to the Task Manager and stop the UBFunkeys_update.exe process. Then go into the folder Program Files>U.B.Funkeys>RadicaGame. There should be a program under that folder called UBFunkeys_Update.exe... start it. It takes a few minutes, but if the update is actually working you will see new files appear in that folder like "Trunk" and eventually the update icon will disappear when it has all been successfully installed. Then UB Funkeys will start on its own. It worked for me.
Revvinon wrote: Many have been having problems with the game not completing the update process - one person on the UBF said they went through the task manager found the UBFunkey Update, right clicked and selected open file location. It pulled up a file menu and on the menu it had a link for the updater. They clicked on the updater link and saw it pop up on the task menu and this time the updater actually looked like it was doing something (instead of showing 00 under the CPU it showed 03-05). So you could try that.
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Post by akaabbey on Dec 30, 2008 20:34:40 GMT -5
molly do you have any other funkeys? If so try putting one of those in the hub....I know that reading at TSE it took a long time to get the 4.5 update & then it takes hours more for you to get it to your account ...once you get it says you got it just leave it alone until the next day & see if it works (I d/l'd it late one night & didn't have time to look & the next day it was all there)....if not then post again & I will see what I can find (You can try what Robyn posted but I am not one to mess with my files I would totally mess them up LOL)
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Post by molly123 on Jan 1, 2009 7:25:03 GMT -5
Thank you all so much for all your help - it's now working perfectly and my little boy is loving playing with it! Thanks again!
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Post by akaabbey on Jan 1, 2009 20:59:29 GMT -5
Glad you have it working now....Just a Mom to a Mom...create your own account LOL you will be hooked too....I didn't get into the whole funkey thing until I had to start looking for funkey info for my kids (found this forum) then in Sept I hooked the hub up to my comp... LOL I was addicted
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