Post by sunshineeyes on Jan 9, 2010 15:53:34 GMT -5
My son just bought the UB Funkeys starter kit today, and I cannot get it to install. I have tried on a Dell Studio 1737 and and HP dv5-1251nr both running Vista. The HP has SP2, the Dell only has SP1. I insert the cd, start the install when a window comes up and tells me to make sure the UB Hub is NOT connected. I tell it to continue and I get an error that says: U.B. Funkeys Uninstall - Error Hardware driver installation has failed! This may have been caused by:
1) The U.B. Hub was disconnected during the installation process;
2) The U.B. Hub is not functioning normally.
Please exit the U.B. Funkeys Installer, reboot your computer and then launch the U.B. Funkeys Installer again.
If you still have problems with the installation process, please call 800-803-9611 for additional assistance.
So when I click ok, I get the following error:
U.B. Funkeys Setup
The U.B. Funkeys Installer has failed to install the correct driver. Because the program could not complete, you may experience problems with the U.B. Funkeys game software. In order to fix any potential issues, please re-install the game software.
I click ok and it closes. I have tried rebooting, changing computers (cause my Dell is a piece of crap. Most of the time when I can't install something on mine it goes right on my husband's HP with NO issues), I have downloaded the U.B. Hub Patch, but cannot install because there is no software on the computer. My little boy has saved up his money to buy this and is very upset that he can't play it. He worked extra hard doing chores so he could have all afternoon to play. Can anyone please help me??? I would so appreciate it!
1) The U.B. Hub was disconnected during the installation process;
2) The U.B. Hub is not functioning normally.
Please exit the U.B. Funkeys Installer, reboot your computer and then launch the U.B. Funkeys Installer again.
If you still have problems with the installation process, please call 800-803-9611 for additional assistance.
So when I click ok, I get the following error:
U.B. Funkeys Setup
The U.B. Funkeys Installer has failed to install the correct driver. Because the program could not complete, you may experience problems with the U.B. Funkeys game software. In order to fix any potential issues, please re-install the game software.
I click ok and it closes. I have tried rebooting, changing computers (cause my Dell is a piece of crap. Most of the time when I can't install something on mine it goes right on my husband's HP with NO issues), I have downloaded the U.B. Hub Patch, but cannot install because there is no software on the computer. My little boy has saved up his money to buy this and is very upset that he can't play it. He worked extra hard doing chores so he could have all afternoon to play. Can anyone please help me??? I would so appreciate it!