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Post by venessa on Apr 29, 2010 19:32:54 GMT -5
Hi - I bought two new speedracer funkeys and cannot get the portals to upload - gets to 93% each time but that is it - the other four funkeystown funkeys all uploaded no worries and I have checked the internet connections etc - Can anyone help
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Post by Robyn on May 1, 2010 14:55:34 GMT -5
Hi Venessa, From what I can recall from my many calls to Mattel, I would suggest uninstalling the game and then reinstalling it. Before you do that, I think you need to be sure you know your unique funkey names and passwords (if not, Mattel has been able to give these to me in the past).
I am not 100% sure, but I think the Mattel helpline would say that means the file was corrupt when downloading, therefore you'd need to reinstall.
There might be someone out there who knows more than I do about this, and if so, please add whatever information you can (or correct me if necessary!)
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